Imagine that an employee is costing you $X a year (that includes pay, but also things like health insurance, taxes, their computer/desk chair/etc etc etc).
If you use Slack, your employee now costs you $X + $60 a year. Usually in tech, X is a 6 digit number (or very high 5 digit number). If $60 makes such a difference in that balance, there are probably big things you should worry about.
Those numbers are not true for even half of the world. Also, I would want everybody in my org to be part of the same communication channel including every non tech folk.
You will definitely find folks for whom the $100/mo/user is not a big deal and Slack does have that plan with needed features. However if I am bootstrapping with a business with majority of non tech part time employees, its not a quick decision to commit to $8/mo/user.
For comparison, Google Apps provide their complete suite at $5/mo/user. Desk.com provides interfacing with customer starting at $3/mo/agent. With the value they provide I don't think twice before committing to it.
(btw, I could only see their cheapest plan at $8/mo/user paid monthly, where is $5/mo coming from?)
> (btw, I could only see their cheapest plan at $8/mo/user paid monthly, where is $5/mo coming from?)
I'm currently seeing $6.67/mo on an annualized basis, with no obvious means to get it monthly. Perhaps they just got caught red handed running an A/B test. ;-)
Whatever their price is, though, it matters little if an employee saves as little as an hour per month using the service.
If you use Slack, your employee now costs you $X + $60 a year. Usually in tech, X is a 6 digit number (or very high 5 digit number). If $60 makes such a difference in that balance, there are probably big things you should worry about.